Refund Policy

All Mawqei subscriptions are sold by Paddle.com Market Limited as our authorised Merchant of Record. Your payment, invoice, and billing are handled by Paddle. Refund requests are processed through Paddle's systems. You may also contact Paddle directly at paddle.com/support.

If you are not satisfied with your purchase for any reason, you are entitled to a full refund within 30 days of the original purchase date. No questions asked. This applies to all Mawqei Pro plans.

For auto-renewing subscriptions, each renewal charge is also eligible for a full refund within 30 days of the renewal date.

You may cancel the auto-renewing Mawqei Pro plan at any time before the next renewal date:

• Via the billing portal link in your Paddle receipt email
• By contacting Paddle support at paddle.com/support
• By emailing us at click to email

Cancellation stops future billing. Your Pro account remains active until the end of the current paid period.

1. Email click to email with the subject "Refund Request"
2. Include your account email, the plan you purchased, and the date of purchase
3. We will process your refund via Paddle within 2 business days of your request
4. Refunds are typically credited back to your original payment method within 5–10 business days

Need help with a refund or cancellation? Contact us at click to email or visit our contact page.